Shipping Policy for Navkar Sales Surat

1. Order Processing:

  • Order Confirmation: After placing your order, you will receive an order confirmation via email. Orders are processed within 1-3 business days.
  • Order Tracking: Once your order is shipped, you will receive a tracking number via email.

2. Shipping Methods and Times:

  • Standard Shipping: Estimated delivery time is 5-10 business days, depending on your location.
  • Express Shipping: Available at an additional cost. Estimated delivery time is 2-5 business days.
  • Local Pickup: Available for customers in the Surat area at no additional cost.

3. Shipping Rates:

  • Standard Shipping: Calculated based on the weight and dimensions of the items and your delivery location.
  • Express Shipping: Calculated based on expedited service rates.

4. International Shipping:

  • Currently, we do not offer international shipping. Orders are shipped only within India.

5. Delivery:

  • Sofas, Couches, and Armchairs: Delivered to your doorstep. Assembly service is available upon request for an additional fee.
  • Storage and Textiles: Delivered to your doorstep.

6. Shipping Restrictions:

  • P.O. Boxes: We do not ship to P.O. Box addresses.
  • Remote Locations: Deliveries to remote or rural areas may take longer.

7. Damaged or Missing Items:

  • Inspection: Please inspect your order upon delivery. If the item is damaged or incorrect, contact us immediately.
  • Reporting: Damages or discrepancies must be reported within 48 hours of delivery.
  • Replacement: We will arrange for a replacement or refund as needed.

8. Returns and Refunds:

  • Please refer to our Return Policy for details on returns and refunds.

9. Contact Us:

  • For any shipping inquiries or issues, please contact us at  navkarsalessurat@gmail.com or call +91 8401775707