1. Introduction

Welcome to Navkar Sales Surat. By purchasing our furniture products, you agree to the following terms and conditions. Please read them carefully before making any purchase.

2. Product Information

  • Product Range: We offer a wide range of furniture including sofas, couches, armchairs, storage units, and textiles.
  • Product Descriptions: All product descriptions and images are provided to the best of our ability to ensure accuracy. However, slight variations may occur due to the nature of materials and manufacturing processes.
  • Customization: Customization requests for specific designs or materials are subject to availability and additional costs. Please contact our sales team for more information.

3. Pricing

  • Price Guarantee: All prices listed are accurate at the time of publication. However, we reserve the right to make changes to prices at any time without prior notice.
  • Taxes and Duties: Prices include GST but exclude any other applicable taxes, duties, or fees which will be added at checkout.
  • Discounts: Any promotional offers or discounts are subject to the terms and conditions specified at the time of the offer.

4. Order and Payment

  • Order Confirmation: Orders are confirmed once payment has been received. A confirmation email will be sent with the details of your purchase.
  • Payment Methods: We accept various payment methods including credit/debit cards, bank transfers, and UPI payments.
  • Payment Security: All payments are processed securely. We do not store credit card details, and we take reasonable care to keep your order and payment details secure.

5. Delivery and Installation

  • Delivery Services: We provide delivery services across Surat and nearby areas. Delivery charges vary based on location and size of the order.
  • Delivery Time: Estimated delivery times will be provided at the time of order confirmation. Delays may occur due to unforeseen circumstances.
  • Installation: Assembly and installation services are available upon request. Additional charges may apply.
  • Delivery Inspection: Upon receiving your order, please inspect the items carefully. Any damages or discrepancies should be reported within 24 hours of delivery.

6. Returns and Refunds

  • Return Policy: Returns are accepted within 7 days of delivery for items that are unused, undamaged, and in their original packaging. Custom orders are non-refundable.
  • Refund Process: Refunds will be processed within 14 business days after the return has been received and inspected. Refunds will be issued to the original payment method.
  • Exchange: Exchanges for different sizes or styles are subject to availability and must be requested within the return period.

7. Warranty

  • Product Warranty: All products come with a 1-year manufacturing warranty. The warranty covers defects in materials and workmanship but does not cover damage caused by misuse, accidents, or unauthorized modifications.
  • Warranty Claims: To make a warranty claim, please contact our customer service team with proof of purchase and details of the issue.

8. Limitation of Liability

  • Navkar Sales Surat will not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products.
  • Our total liability for any claim shall not exceed the amount paid by you for the product.

9. Privacy Policy

  • We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the jurisdiction of the courts in Surat.

11. Changes to Terms and Conditions

  • Navkar Sales Surat reserves the right to modify these terms and conditions at any time without prior notice. Continued use of our services after any such changes constitutes your acceptance of the new terms.

12. Contact Information

  • For any inquiries or issues, please contact our customer service team at [email] or [phone number].